Name: Kalliopi Panagiotidou

Headquarters: 48 Ermou, Thessaloniki, Post Code 54623

Tax Identification Number: 111842875

Tel: 2310272612 Mob: 6981720987


This business under the name Kalliopi Panagiotidou and the distinctive title Caramella Bags, hereinafter referred to as the company, reserves the right to modify these terms and conditions of transactions, made through its online store, according to its needs.


The company undertakes to correctly provide the characteristics of the products on its website without prejudice to any technical or typographical errors. Product photos may not accurately depict the product described.


In business your personal data is confidential and secure.

The company undertakes not to sell / rent your personal data to third parties.

Your personal data entered in the order form is confidential and secure and is used only for the correct completion of your order and communication with you about it.

Your personal data is stored on secure servers however the company is not responsible for any illegal third party intervention and theft.


The company participates in the sale of the product from the Supplier to the Buyer, exclusively and only as a third party intermediary. The company does not play an active role in the purchase and sale of products and therefore does not exercise control and does not guarantee the quality, safety and legality of the products available for sale on the Site, nor the destination of their use or any real and / or legal defects, nor the authenticity of the purchase proposals formulated by each Buyer, nor the legal capacity and / or legitimacy of the buyers for purchase.In the event of any dispute, Buyers incur damages and relieve the company of any liability, weight, loss, claim, expense, costs, including legal fees and / or costs incurred and / or related and / or directly or indirectly related. with the successful result and the outcome of the use of the Site.

In addition, each Buyer is obliged to exclude, make non-performing and exempt the company from any claim and / or claim for damages which may be raised, for any reason, by third parties and which may result from the violation of even one of them. the terms and / or the conditions contained herein, of the obligations imposed by Law or their rights.

The company has no responsibility to cover claims of third parties, of any nature, which may arise in connection with the use, copying, or falsification of the Site or its contents or any other linked site by third parties not authorized by the company. , regardless of whether the company was informed, knew or should have known of this possibility.

If the Supplier, after the submission of the order, is placed in a state of bankruptcy or settlement and liquidation or compulsory management resulting in the impossibility of delivery of the product / service, the company has no obligation towards this Buyer.

No guarantee is provided for the continuous and uninterrupted access to the Site and its services, given the possibility of obstruction, even partially, due to accidental event and / or force majeure. Therefore, no liability exists for temporary interruption of the service and / or inability to access the Site. and for any direct or indirect damages, costs and expenses that may arise from any interruption, malfunction, or delays in the operation of the services provided that will arise from the causes of the above.

The company reserves the right to change, modify, replace, suspend, or remove without notice any information or service posted on the site or that is occasionally part of the use of the Site. Access to the site may also be occasionally restricted to repair, maintain or publish new services.

The Company reserves the right to block access to and / or to process or remove any material which, in its reasonable opinion, may lead to a breach of any term of this Agreement.

The company will cooperate fully with any law enforcement authorities or comply with a court order requesting or ordering the company to disclose its identity or locate the offender.

Without limitation, the company will be entitled directly or at any time (in whole or in part) to do the following:

A) suspension of the Service and / or the site,

B) suspension of the use of the Service and / or the site,

C) suspension of the use of the Service and / or the site to persons it deems to be associated with users (in any way) and / or termination of this Agreement immediately if users:

  • breach in any way this Agreement.
  • the undertaking has reasonable suspicions that they have or may have breached or will breach these terms.
  • the undertaking has reasonable suspicions that they may have committed or are committing criminal offenses against it or against any natural person.

The company is not responsible for any damages that may arise from the execution or not of the order.

It does not guarantee the delivery time of the goods in cases of force majeure.

The online store cannot guarantee the availability of the products, but for the timely information for any variation of the delivery time or non-availability of the products.

The company is not responsible for any errors in prices and product features and for the smooth operation of the website.


It is clarified that the contract between our company and the respective Buyer, in the context of our participation as a third-party intermediary in the sale of the product from the Supplier to the Buyer, is a contract for the sale

In particular, the Buyer has the right to withdraw unjustifiably from the contract, within fourteen (14) calendar days, returning the goods in its original condition, without incurring any costs other than return costs, notifying this fact to our company. in writing by letter, fax, or e-mail.

Our company is obliged to return the amount paid by the Buyer within thirty (30) calendar days, from the moment it becomes aware of the Buyer’s withdrawal.

The above withdrawal period begins, for the goods, upon receipt, and for the services, upon receipt of the relevant information, informing the Buyer that the contract has been concluded in accordance with the provisions on distance contracts, such as, for example, information on with a) the identity and address of our company, the essential characteristics of the good or service, the price, the quantity and the transport costs, as well as the value added tax, if it is not included in the price, the method of payment, delivery and execution, the duration of the offer or price, the right of withdrawal, b) the name and address of the most accessible for the Buyer of our company’s store, where the Buyer can contact for the repair of the product, c) the method of payment of the price, including the terms of credit or payment in installments, as well as terms of security, d) the terms and manner of exercising the right of withdrawal and, in a separate printed or electronic document, a model declaration of withdrawal, e) after-sales service and existing commercial guarantees, etc.


Users of the site agree that they will not use this for posting, emailing or otherwise transmitting: any content that is illegal, harmful, threatening, offensive, defamatory, defamatory, vulgar, obscene, and in any way contrary to good morals, or violates someone else’s privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way or may not transmit in accordance with the law or contractual prohibition (such as confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements) that infringes any patent, trademark, trade secret, copyright or other proprietary , contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip any computer software or hardware, in any way violating applicable Greek and Community law and regulations may harass third parties in any way and any content is used to collect or store personal data about other users.

In any case and subject to the above, the user can inform third parties (indicatively via email, Facebook, twitter, etc.) about the Information and Offers available through the site.

If, after the submission of the order, but before its completion, any problem arises that concerns the Buyer, such as, for example, problems related to his credit card, the company has the right to seek the product, if this saved, or otherwise the amount corresponding to the product delivered and / or the service provided. In any case, the Buyer has an obligation to compensate the company.